Vendor Policies & Guidelines

Jilito Policies to ensure smooth operations of your online shop

  • Agreement

    VENDOR MARKETPLACE AGREEMENT

    This present agreement is established in order to set up a contractual relationship by and between Brackly Services and the Vendor.

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  • Policy

    VENDOR CODE OF CONDUCT

    Business must be carried out with a high degree of ethics, honesty, and fair dealings; ensuring staff is familiar with such policies/procedures and does not ...

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  • Policy

    LIST OF PROHIBITED ITEMS

    The vendor must refrain from uploading prohibited products and others like them onto the website as the Quality Control team will immediately reject them.

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  • Policy

    VENDOR PAYMENT POLICY

    Payments to vendors are based on orders successfully marked as ‘Completed’ to the Customer in the Vendor Portal. In case a payment has been issued by Jilito...

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  • Policy

    Buyer-Vendor Interaction Policy

    Jilito’s Buyer-Vendor Interaction Policy outlines the standard of behavior that vendors need to follow when connecting with customers on the...

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  • Policy

    Return and Replacement Policy

    For unsuccessful deliveries/doorstep rejections, the Vendor on Jilito must always accept returns within 30 days...

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  • Terms & Conditions

    Service Marketplace

    By using Vendor Services on Jilito platform, you agree to accept the Terms and Conditions mentioned below as well as here along with the following...

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  • Policy

    Restriction Policy

    You may provide any of the following documents to be able to sell. You may get the authorization letter from the respective brand owner with their stamp on it as proof that they are ...

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  • Policy

    Vendor Chat Box: Standard Operating Guidelines

    We are committed to providing the best vendor experience possible and while we are in the...

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